Development community support
Vendors like BEA, IBM, Oracle, Sun, etc. provides different services to developers (e.g. self service download software or docummentation, online support ++)

Which parts are most important for developers? Which areas do you find best (by which vendors). Any excellent developer connection out there. Who is good and who are bad... etc. Would really appreciate your feedback on this one.

Thanks
Jakob_Fagerland at mckinsey dot com

(Sorry if this message is not perfect for your topic)