Dresner’ 2012s global Wisdom of Crowds report – based on 859 responses from professionals with first-hand experience using vendor products and services – demonstrated a notable shift away from traditional BI vendors and products in favor of new generation self-service BI deployments.
The study compared and ranked 17 of the world’s foremost BI vendors on a five-point scale, across 33 different criteria, based on seven categories, including: Sales experience, value, quality and usefulness of product, quality of technical support, quality and value of consulting services, integrity and whether existing clients would recommend the vendor and its product to others.
The study divided vendors into four different sub groups:
* “Titans” – the largest and long-established BI players (IBM Cognos, Microsoft, Oracle and SAP Business Objects)
* “Large Established Pure-Play” – BI vendors predominately focused on BI software and services with business background of 15 or more years (Actuate, Information Builders, MicroStrategy and SAS institute)
* “High Growth” – BI vendors that have achieved critical mass in the market and are growing at an extremely high rate (Qliktech, Tableau and Tibco Spotfire)
* “Emerging” – BI vendors that are typically younger than other categories and offer unique and often innovative business models, technologies and/or services (Acrplan, Dimensional Insight, Jedox, Pentaho, Jaspersoft and Yellowfin)