The challenge of balancing BYOD privacy and security

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The challenge of balancing BYOD privacy and security

25 Nov 2013 | TheServerSide.com

Most modern companies "get it" when it comes to the bring your own device (BYOD) phenomenon. Employees want the freedom to bring their own device to the workplace, but an Android smartphone or an iPad with a data plan from one of the big telcos creates security problems for the company. Organizations get it, and rules of governance and protocols are pretty much standard to allow users to do work on their handheld, micro-device of choice. But at the same time, employees, clients, consultants and other interested parties must understand that the freedom to bring your own device to the workplace must be met with a complementary understanding that certain privacy expectations must be surrendered. That's a tough pill to swallow for many users, but organizations can't just ignore the BYOD security concerns that arise simply because they want to avoid upsetting their office workers.

So how do organizations address the various security problems come with the BYOD trend? It is done partially through policy and partially through software, and it is in the software space that the industry is seeing more and more innovation. At Amazon re:Invent, TheServerSide spoke with Que Mangus, product marketing manager at Gwava, about its software that has the ability to capture and centrally archive all texts, emails and even social media communications, including Facebook conversations that are transported over the network using Secure Sockets Layer. The archive can then be searched and mined to ensure nobody is innocuously sharing information that might be considered a security breach or accidentally sharing sales figures in a way that might be frowned upon by the Securities and Exchange Commission. It's an interesting interview, especially for those who are interested in pulling back the reigns and getting more control over how social media and handheld devices are being used in the workplace.

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