In our recent blog post we walk you through the steps this customer had to take and what data they needed to analyze the problem. We recount how they identified that the real root cause, which impacted their business, was not a malicious DDoS attack but of technical origin.

Ensuring reliability and security of the IT infrastructure at a bank is not an easy task. It gets harder when the bank is very popular, with many branches spread across the country. The potential sources that can affect the end user experience (EUE) range from the internal infrastructure and the internal banking application through various ISPs implementing access for bank branches and end users of the e-banking solution.

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