In our last two blogs, we discussed what we have learned from last year’s holiday season as well as things that we can do in the preparation phase for this year’s upcoming event. In this blog we show you those dashboards and data points you need throughout the holiday season to make it a success.
The top goal for eCommerce sites is to ensure high conversion rates as this converts into business. IT’s responsibility is to ensure that consumers can use the eCommerce site in an “enjoyable” way. But there is much more than measuring the UpTime or Response Time of your services. The dashboards shown are taken from other eCommerce sites used to monitor the health of their application, infrastructure as well as end user satisfaction and conversion rate.
#1: Infrastructure and Application Health