Can you generate auto email when a query is answered?

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TSS feedback: Can you generate auto email when a query is answered?

  1. Hello,

    Can you provide a facility to generate automated emails to the person who made the query when it gets answered. Suppose a query gets x number of answers then it should send x number of answer notifications to the originator by email as and when a new reply comes.

    This ultimately improves the users productivity.

    Thanks
    Ravi Sankar Pabbati
    GE India
  2. Ravi,

      This is the next slated feature we will add. Expect to see it within a month. For now, we have the "My Threads" page on the left side bar that allows people to track their own threads.

    thanks,

    Floyd