193 Results for:

To Achieve a Consumer-Grade Employee Experience, HR Must Follow CRM

sponsored by ServiceNow Published: 03 Jun 2019 Analyst Report

HR leaders strive to satisfy the increasingly elevated expectations of a technically savvy workforce to create a positive perception of the HR organization and, by proxy, the employer. Download this report to find ...

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Redefining Service Delivery for Citizens

sponsored by ServiceNow Published: 31 May 2019 White Paper

A positive service experience drives more engagement with an organization. This applies in private and public sector, but it's not easy to achieve. Although everyone wants to provide excellent service, many ...

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ServiceNow Security Operations Infographic

sponsored by ServiceNow Published: 29 May 2019 Resource

Download this Forrester Total Economic Impact infographic for a summary of interview findings from 3 customers about their experience using ServiceNow Security Operations.

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Governance, Risk, and Compliance: Analyst Report

sponsored by ServiceNow Published: 24 May 2019 Analyst Report

In this Forrester Total Economic Impact report, discover a framework to evaluate the potential financial impact of ServiceNow GRC on your organization.

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Service Visibility: A Road Map for IT Operations and Managing your EHR System

sponsored by ServiceNow Published: 24 May 2019 White Paper

Download this white paper learn how you can map your EHR-related clinical and business services automatically and uncover how better EHR service visibility can improve patient care, reduce risk, and drive down ...

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Engagement Fundamentals for Improved Patient Care Outcomes

sponsored by ServiceNow Published: 23 May 2019 White Paper

Healthcare providers are not immune to the customer experience revolution that has swept across many industries in the wake of technological advances. Download this white paper to uncover the 5 core areas of focus ...

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Security Fundamentals for Clinical Excellence and Improved Care Outcomes

sponsored by ServiceNow Published: 23 May 2019 White Paper

Download this white paper to uncover 4 core areas healthcare providers should focus on to ensure they do not cause harm to patients or their workforce after a security or data breach.

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Use AIOps for a Data-Driven Approach to Improve Insights From ITOM Tools

sponsored by ServiceNow Published: 22 May 2019 White Paper

This paper explains how how I&O leaders can use AIOps tools to provide a consistent view of monitoring data to improve collaboration and resolution times.

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To Achieve a Consumer-Grade Employee Experience, HR Must Follow CRM

sponsored by ServiceNow Published: 22 May 2019 White Paper

This paper explains how application leaders in HR need to adopt customer relationship frameworks and practices in conjunction with HCM technologies to create a consumer-grade experience for employees.

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IT Transformation: AI by the Numbers

sponsored by ServiceNow Published: 15 May 2019 White Paper

This paper explains how AI is moving to the center of corporate strategy. Read on to learn the stats that show companies are adopting AI and automation technologies across every industry.

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