134 Results for:

Creating Organizational Agility

sponsored by ServiceNow Published: 19 Aug 2019 White Paper

Organizational agility, a methodology similar to agile, has recently become more important as organizations seek to be more ready and able to adapt to quickly changing operating environments. Open this whitepaper ...

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ITIL 4 in 10 Minutes

sponsored by ServiceNow Published: 19 Aug 2019 White Paper

Click inside to find a distilled overview of what the newest additions to ITIL 4 are and the latest amendments to ITSM best practice frameworks to save some time without missing out on the latest developments.

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Rethinking physician onboarding: How to get physicians up and running fast

sponsored by ServiceNow Published: 05 Aug 2019 White Paper

This paper reviews the way hospitals use HR service delivery principles to reduce the time it takes to onboard new physicians and coordinate complex processes across both the hospital enterprise and the many ...

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Transform your Business with HR Solutions from ServiceNow

sponsored by ServiceNow Published: 05 Aug 2019 Resource Center

One of the first interactions an employee has is with human resources—making this relationship a defining factor in overall employee satisfaction. Browse this resource collection to increase employee satisfaction ...

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Next Generation Software Asset Management

sponsored by ServiceNow Published: 23 Jul 2019 White Paper

Software adoption strategies that are a bit too gung-ho can quickly lead to wasteful spending – but keeping track of software assets manually is no easy feat, and is prone to lead to some expensive errors down the ...

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Configuration Management and CMDB for Dummies

sponsored by ServiceNow Published: 23 Jul 2019 eBook

Inside this 50-page guide, learn how to build and maintain a configuration management strategy that gives your organization full view into its infrastructure – and how to give your CMDB projects wings.

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Make Journey Mapping Your Secret to Outstanding Customer Service

sponsored by ServiceNow Published: 16 Jul 2019 White Paper

View this white paper to explore how you can better asses the quality of your customer experience by gaining a better understanding of your customer journey. Learn how to lay the foundation for a successful ...

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Guide to Better CX: AI, Chatbots, and More

sponsored by ServiceNow Published: 16 Jul 2019 eGuide

What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots ...

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Recipe Book for Better Customer Support: Chatbots, Natural Language Processing, & More.

sponsored by ServiceNow Published: 16 Jul 2019 eGuide

In this e-guide, discover the differences between chatbots, virtual assistants and conversational agents. Learn how chatbots and virtual assistants can help drive business value, and explore how chatbots and other ...

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Chatbots: Improve Your CX Strategy

sponsored by ServiceNow Published: 15 Jul 2019 eGuide

Chatbots are a great option for handling frequent, easy-to-answer questions, but how effective are they in a CX strategy? Inside, explore the benefits of chatbot technology. Learn how chatbots can help improve your...

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