ACP-120 Jira Cloud Admin Certification Exam topics, objectives and free practice exam questions

Jira ACP-120 certification exam topics & tips

The ACP-120 Jira Administration for Cloud certification validates that you can configure and manage Jira Software Cloud with confidence.

It proves you can translate business requirements into working product configurations, understand features specific to Jira Cloud, and make choices that keep the instance secure, scalable, and manageable day to day.

It also expects you to know where to find answers in Atlassian resources and the community so your teams can adopt best practices.

Exam snapshot

Here’s a quick overview of the most important aspects of the ACP-120 Jira Cloud Administration Certification exam:

• Audience: Jira administrators for Jira Software Cloud
• Questions: up to 75
• Time: 180 minutes
• Passing score: 63%
• Price: 249 USD
• Delivery: Proctored online or in person
• Validity: 24 months

Study resources

Your first study resource should be a set of practice exams so you can get a good understanding of what is covered on Jira’s ACP-120 exam and how the questions are structured.

Always start with practice exams, even before taking a course, as it will make your learning efforts more focused and help you pay keen attention when topics come up in the learning that you previously saw on test questions you found difficult.

You can find over 500 free ACP-120 practice exams at certificationexams.pro. You will also find free practice exams for Jira Cloud Admin ACP-620 and Jira ACP-520 exams as well.

There are also Udemy practice exams for Jira ACP-120, ACP-520 (The Jira Organizations Exam) and ACP-120 (Jira Cloud Admin Exam) on Udemy that will help you get started on your Jira certification track.

Then go with Atlassian University’s official study guide and match each exam topic to hands on experience in a Jira Cloud environment.

Atlassian University courses give a direct path through the exam scope. Pair those lessons with the official docs to look up details on schemes, permissions, and workflow functions.

A personal Jira Cloud site or sandbox is invaluable. Build small projects, break things safely, and fix them. Add one feature at a time and try to explain to yourself why a change works. Use practice questions that mirror real scenarios so you can test your reasoning before the exam. Keep brief notes that map questions to the underlying concept so review sessions stay focused.

Jira ACP-120 exam objectives

The overall exam is broken down into the following domains:

• User features: 10% to 15%
• Configuring global settings and user communications: 5% to 10%
• Product and project access and permissions: 30% to 35%
• General project configuration: 10% to 15%
• Issue types, fields, and screens: 15% to 20%
• Workflows and automation: 5% to 10%
• Notifications and email: 5% to 10%
• Administering and extending Jira: 5% to 10%

User Features

• Translate business requirements into appropriate JQL and verify results.
• Manage shared filters and dashboards and predict the outcome of subscription settings.
• Explain the results and implications of bulk change operations to minimize risk.

Configuring Global Settings and User Communications

• Adjust general configuration to meet requirements, including look and feel, default language, user defaults, and the system dashboard.
• Choose and justify changes to attachment handling, issue linking, and time tracking based on a scenario.

Product and Project Access and Permissions

• Demonstrate understanding of Jira Cloud user management and where to apply changes.
• Decide which administrator privileges are appropriate for a given requirement.
• Configure product access, groups, roles, and permission schemes at project and global levels.
• Troubleshoot access issues across products, groups, roles, and permissions with a methodical approach.
• Describe the impact of removing or suspending user access and of deleting groups.
• Recognize how user default settings and personal settings influence behavior across the site.
• Configure and troubleshoot issue level security to control sensitive content.

General Project Configuration

• Manage project details and the project sidebar to improve clarity for teams.
• Choose the right configuration approach based on requirements by modifying an existing project, using shared configurations, or starting from a template.
• Describe how to create and use versions and how versioning affects planning and release views.
• Create and configure components and auto assignment to streamline triage.
• Describe the features of team managed projects and how they differ from company managed projects.
• Decide when to select company managed or team managed based on control, scale, and team needs.

Issue Types, Fields, and Screens

• Implement changes to statuses, resolutions, priorities, translations, issue types, and sub tasks in a controlled way.
• For company managed projects, identify the correct issue type configuration that satisfies stated requirements.
• Explain the effects of modifying or moving active issue types and schemes to avoid disruption.
• For company managed projects, choose the correct field configuration considering field context, field configuration schemes, and screen schemes.
• For company managed projects, troubleshoot field visibility and behavior by checking contexts, configurations, and screens together.

Workflows and Automation

• Determine an appropriate workflow configuration for company managed projects that keeps transitions clear and auditable.
• Troubleshoot workflow behavior by reviewing statuses, transitions, validators, conditions, and post functions.
• Configure and troubleshoot automation rules, including scope, triggers, actions, and audit logs.

Notifications and Email

• Recommend project notification settings that align with business requirements and the event model.
• Troubleshoot notification delivery and visibility, including event selection and recipient configuration.
• Identify and troubleshoot the configuration of an incoming mail handler when email to issue flows are involved.

Administering and Extending Jira

• Configure issue collectors appropriately so feedback flows into the correct projects and issue types.
• Describe options for backing up and restoring content to protect against data loss.

Preparation Tips

Practice each domain in a Jira Cloud sandbox and verify every change by walking through real screens and user flows. Keep short notes that map common scenarios to the configuration layer that solves them. Use realistic practice questions to test your reasoning and log every miss so your next study block is targeted.

On Test Day

Read each scenario carefully, restate the requirement in simple terms, and match the solution to the correct place in Jira. Prefer simple changes that are easy to audit and maintain. Eliminate options that alter the wrong configuration layer or reduce security. Keep a steady pace, mark time sinks, and answer every question.