ACP-620 Managing Jira Projects for Cloud Certification Exam Topics and Objectives

The Atlassian Certified Professional (ACP-620) exam validates your ability to manage Jira Software projects in the cloud environment and to translate team and business requirements into well-structured, automated, and insightful project configurations. It confirms that you can create, configure, and maintain both company-managed and team-managed projects, design effective boards and workflows, and use reporting, automation, and permissions to improve team delivery and governance.

The ACP-620 Jira exam is designed for project administrators, Scrum Masters and product owners, who want to demonstrate that they can manage projects end to end, configuring fields, boards, and automation rules, managing users and permissions, and applying Jira’s agile capabilities to support Scrum and Kanban methodologies. The exam is focused entirely on Jira Cloud and does not apply to Jira Server or Data Center implementations.

Exam basics

The Managing Jira Projects for Cloud exam includes up to 70 questions in multiple choice format, delivered through a proctored online or in person environment. You have 180 minutes to complete the test, and a passing score requires achieving at least 60 percent. The certification is valid for 24 months and can be renewed through the Atlassian Certification portal.

Questions are scenario based and reflect real world project administration challenges rather than purely theoretical concepts. Your performance is measured on overall results, not on individual domain scores, so you can compensate for weaker areas with stronger performance elsewhere.

Content domains and weights

The ACP-620 Jira exam is organized into five domains. Project creation represents roughly 13 percent of the exam. Board configuration is the largest section at 29 percent. Managing projects accounts for 25 percent, automation represents 14 percent, and reporting makes up 19 percent. Together these domains measure your ability to design efficient Jira environments, facilitate collaboration, and optimize reporting and automation across agile teams.

Domain 1: Project creation

You should be able to recommend the appropriate project type for a given scenario, choosing between team managed or company managed projects, and understand when to use shared configurations or templates. You must know how to configure access levels, issue types, custom fields, and project features. A strong candidate can describe how to manage general project settings such as project details and sidebar configuration and can translate business needs into suitable issue type schemes for company managed projects.

Domain 2: Board configuration

You must be able to recommend and configure the right board type for the team’s workflow, selecting between Scrum, Kanban, and Kanban with backlog boards. The exam tests your understanding of how to align board columns with workflow statuses, how to configure swimlanes, colors, card layouts, and quick filters, and how to manage estimation and time tracking on Scrum developer boards. You should also know how to troubleshoot board and filter configurations and how to build boards that span multiple projects and teams without performance issues or permission conflicts.

Domain 3: Managing projects

This domain focuses on permissions, roles, and issue management. You should know how to assign users to roles and grant appropriate permissions for both project and global scopes. You are expected to implement versioning and manage releases, as well as anticipate the impact of changing scope or workflow conditions. You must be able to organize issues with components, labels, and custom fields, configure automatic issue assignment using project defaults or component leads, and customize field layouts to support specific business processes. Understanding how to enrich issues with links, attachments, time tracking, and development information is also part of this section.

Domain 4: Automation

You should be able to identify and implement automation strategies that reduce manual work. This includes creating automation rules that respond to events or conditions, using bulk change features, and leveraging Jira’s native automation or marketplace apps. The exam also assesses your ability to troubleshoot automation rules and to determine when to use workflow based automation versus project automation.

Domain 5: Reporting

You should be able to translate business questions into appropriate JQL queries, design dashboards that combine relevant gadgets, and interpret data from agile and issue analysis reports. You must know how to configure dashboards for multiple teams or stakeholders and how to present data that helps product owners, Scrum Masters, product owners and executives make informed decisions. Understanding how Jira supports agile at scale frameworks is valuable in this domain.

Related paths and comparisons

If you are mapping a longer Jira certification path, ACP-620 often follows the Jira Cloud Administration or Jira Software Essentials learning tracks. It complements advanced credentials such as ACP-120 Jira Administration for Cloud and ACP-420 Managing Jira Service Projects. Professionals who manage multiple Atlassian tools can extend their expertise to Confluence, Jira Service Management, or Atlassian’s agile at scale solutions such as Advanced Roadmaps and Jira Align.

For professionals in the broader DevOps or cloud ecosystem, the Jira ACP-620 certification aligns conceptually with certifications like AWS Certified DevOps Engineer or Azure DevOps Engineer Expert, though it remains focused on agile project execution rather than CI/CD pipelines.

How to prepare

ACP-620 Jira practice exams on Udemy.

First get your hands on a set of practice exams to get a good understanding of what is covered on the exam and how the questions are structured.

My advice is to always start with practice exams, even before studying, as it will make your learning efforts more focused and help you pay keen attention when topics come up in the learning that you previously saw on test questions you found difficult.

You can find over 500 free ACP-620 practice exams at certificationexams.pro. You will also find free practice exams for Jira Cloud Admin ACP-620 and Jira ACP-520 exams as well.

There are also Udemy practice exams for Jira ACP-620, ACP-520 (The Jira Organizations Exam) and ACP-120 (Jira Cloud Admin Exam) on Udemy that will help you get started on your Jira certification track.

Then go with Atlassian University’s official study guide and match each exam topic to hands on experience in a Jira Cloud environment. Build small projects that exercise different configurations, one team managed and one company managed. Practice setting up Scrum and Kanban boards, designing workflows, and creating automation rules. Explore permission schemes and learn how configuration changes affect visibility and reporting.

Complement your study with reputable courses and practice exams that emphasize real world scenarios. Many candidates find success by using structured study sprints, allocating one week per domain, taking notes on tricky areas such as JQL or automation, and testing yourself regularly. Discuss your findings with peers in Jira community forums or Atlassian user groups to deepen understanding and see how others solve similar configuration challenges.

Out of scope tasks

For the Jira certification exam, you are not expected to configure Jira Server or Data Center installations, nor to administer the entire site beyond project level permissions. Marketplace app development, scripting, or integrations outside standard Jira capabilities are not part of this assessment. The focus remains squarely on project management within Jira Cloud, agile best practices, and effective use of built in features.

Study diligently, get hands on practice with different project types and boards, and you will be well prepared to pass your Atlassian Certified Professional ACP-620 Managing Jira Projects for Cloud exam.