How to pass Jira's ACP-620 Managing Cloud Projects certification exam on the first try

Why pursue Jira’s ACP-620 exam?

Jira sits at the center of how many teams plan, track, and ship work. Strong Jira administrators and project leads help organizations move faster with cleaner processes, better governance, and reliable reporting. Building Jira expertise opens doors to roles that combine product thinking, agile delivery, and lightweight administration. It also gives you a common language with engineers, product managers, designers, and leadership.

What the certification covers and how I approached it

The Jira ACP-620 exam validates that you can set up and run Jira Software Cloud projects with confidence. It focuses on project configuration, issue types and schemes, workflows and transitions, boards and backlogs, permissions and roles, notifications, automation rules, and reporting. It also expects fluency with day-to-day operations such as managing sprints, refining backlogs, handling versions and releases, organizing components, and setting up project templates that scale.

ACP-620 exam format

The test is multiple choice and scenario based. You will answer questions that mirror real project situations where you must choose the best configuration or the safest change. It is proctored and available online or at a testing center. The score report arrives quickly and the result is pass or fail based on a scaled score. Exact timings and pricing can vary by region, so check the official page before you schedule.

What to study

Start with project creation and templates. Understand when to choose team-managed or company-managed, what each template enables, and how those choices affect schemes, workflows, and permissions. Learn issue types, fields, and screens. Practice mapping field configurations and screen schemes so that create, edit, and view screens show the right fields at the right time. Master workflows and transitions. Add validators and conditions, use post functions wisely, and keep transitions understandable for your users.

Spend time on boards, backlogs, and sprints. Configure columns and statuses, map swimlanes, set up quick filters, and refine backlog views. Learn how estimation settings, sprint permissions, and board filters change what teams see and do. Review permissions, roles, and access. Know the difference between global permissions, project permissions, and issue security. Practice using project roles so you can change membership without rewriting schemes. Revisit notifications and watchers so that noise stays low and important events stay visible.

Build confidence with automation. Write simple rules that transition issues, set fields, create sub-tasks, or send reminders. Learn smart values and rule scope, and understand how actor permissions affect what a rule can do. Round out your prep with versions, components, releases, roadmaps, and basic reports and dashboards. Create saved filters, share them with the right audience, and wire gadgets that stakeholders can understand at a glance.

Study resources

Your first study resource should be a set of practice exams so you can get a good understanding of what is covered on Jira’s ACP-620 exam and how the questions are structured.

Always start with practice exams, even before taking a course, as it will make your learning efforts more focused and help you pay keen attention when topics come up in the learning that you previously saw on test questions you found difficult.

You can find over 500 free ACP-620 practice exams at certificationexams.pro. You will also find free practice exams for Jira Cloud Admin ACP-620 and Jira ACP-520 exams as well.

ACP-620 Jira practice exams on Udemy.

There are also Udemy practice exams for Jira ACP-620, ACP-520 (The Jira Organizations Exam) and ACP-120 (Jira Cloud Admin Exam) on Udemy that will help you get started on your Jira certification track.

Then go with Atlassian University’s official study guide and match each exam topic to hands on experience in a Jira Cloud environment.

Atlassian University courses give a direct path through the exam scope. Pair those lessons with the official docs to look up details on schemes, permissions, and workflow functions. A personal Jira Cloud site or sandbox is invaluable. Build small projects, break things safely, and fix them. Add one feature at a time and try to explain to yourself why a change works. Use practice questions that mirror real scenarios so you can test your reasoning before the exam. Keep brief notes that map questions to the underlying concept so review sessions stay focused.

Study plan

Set aside a few weekends for structured work. Spend the first sessions building and rebuilding the same project in both team-managed and company-managed modes. Use mid-week evenings for short drills on workflows, screens, and permissions. Do practice questions at the start of each weekend to reveal weak spots, then return to the admin screens and fix those gaps. Finish with full practice sets and a final pass through your notes.

Exam day experience

Plan a steady routine. Read the scenario slowly and identify the real requirement before you look at the options. Match each answer to the correct place in Jira, such as a project permission, a workflow post function, or a board filter. Remove any option that would harm governance, duplicate configuration, or create extra maintenance. Prefer simple and auditable changes. Keep moving through the questions and mark any time sinks. Come back to those with a clear head after you finish the first pass. Answer every question.

Is ACP-620 worth it?

This Jira certification is a strong investment if you work with Jira daily or support teams that rely on it. It proves that you can set up projects correctly, keep them healthy, and help teams deliver. It also sets a foundation for deeper Atlassian credentials and for roles that blend product operations, agile coaching, and light administration. Most importantly, the preparation process makes you faster and more confident with the tool. If you want to lead projects, reduce friction for your team, and speak fluently about workflows, permissions, and reporting, ACP-620 is a smart next step.